You’re in a hurry and that’s the only reason you’ve made the phone call to begin with.
You just want the answer NOW. You know you can get the answer through just a wee bit of trial and error, but you have to run out now and you plan on doing this LABORIOUS task later, and you just w…a…n…t (yes, say in a whiny way) to be ready when you get back so you can get to work on something you REALLY know you WON’T like doing, but that MUST BE DONE.
So you make the call to: TECHNICAL SUPPORT. No names, no put-downs here – it could be for a refrigerator, a dishwasher, a pc, a laptop, an ISP, a whois change – WHATEVER. And the guy knows LESS than you. That’s not a brag; IT’S A DISAPPOINTMENT!!!!!
yOU called because you HATE – or severely dislike (Yes, Mother, I remember – NEVER say hate) – the rote task you will have to do – OVER AND OVER – in order to accomplish what you must…and you’re on the phone with someone who is having trouble understanding you, LOOKING things up in a book (more training, please before you get on the phones by yourself – I have done such work, so I feel authorized to say so) … And he keeps repeating as he’s looking up, and he’s honest, poor soul, and doesn’t hide that he’s looking up….as he goes along…trying, really trying to help.
AND………SO………you go through all the testing while you’re on the phone with him – figure it out – and now know WHAT MUST BE DONE – even MORE steps than you imagined (and they call this the super highway!??? – I’d say there are PLENTY OF YIELDS and blinking yellows around this cyberspace).
Anyway…guess it was just meant to be…and guess the bright side is, I had company while figuring it all out, which I couldn’t seem to find the patience for on my own….so
Thank you, Mr. Customer Service Man. I have yet to do the LABORIOUS work that awaits me…but I now I know how!
-beeha
Filed under: 2cob, Domain, Domain Name, Drudgery, Every day, ISP, Last minute, Last minute madness, Technical Support, a science, an art, customer service, procrastinate, procrastinates, whois, whois lookup | Tagged: 1 and 1 internet inc., 2crazyoldbitches, alphainventions, bitch, Complain, customer service, Domain, domain maintenance, Domain Name, domain names, Education, google adsense, google adwords, Hoda and Kathy Lee, hosting, ISP, john stewart, Kathy Lee and Hoda, Moan and groan, oprah, procrastinate, refzip, Technical Support, The Daily Show with John Stewart, whois, whois lookup, www.2cobjewelry.com, www.2cobkitchen.com | Leave a Comment »
2COB Recommends VistaPrint, Really!
Okay, I ordered business cards, flyers and 10 promo calendars for our www.2cobkitchen.com business. Not only did I make 3 mistakes BEFORE shipping, which they kindly corrected, I discovered – NO, it was beaha who discoverd the 4th mistake, and boy was it a BIG one! AND! The cards had already shipped.
So, I called VistaPrint – something so UNUSUAL these days – spoke to not only a live person, but a real, down-to-earth, friendly, helpful person. What did he do?
He made sure with me online that I had the exact copy that I needed with the corrections made and then placed the corrected order. THEN – without my asking – he gave me a credit for the amount of the order that had ALREADY shipped-and which I could not use because of my mistakes.
Yes, the credit is for future Vista Print orders, but I plan on making several…like for www.2cobjewelry.com …which, by the way, if you haven’t visited, you must. It’s just getting started, but beaha’s jewelry is breathtaking
Anyway had to share all that. Vista threw in the link and copy below…that’s okay. They’re worth it!
Save 25-50% off on custom printed products at VistaPrint. Order today!
-beeha
Filed under: 2cob, Arts and Crafts, Bargains, Benefits, Buying, Crafts, Education, Family, Hobbies, Holidays, Opinion, Selling what you do best, Service, Shopping, Shopping - the good ole days, Shopping On line, Shopping on a Budget, blogs, business, business cards, business flyers, business promotional materials, buying and selling, event planning, fund-raising, humor, jewelry, kitchen, limited edition jewelry, network, one-of-a-kind earings, one-of-a-kind jewelry, one-of-a-kind necklaces, party planning, relatives, selling, social networking | Tagged: 2cob, 2crazyoldbitches, ad copy, b&b, Beaha, beautiful printed business material, beeha, blogcatalog, bloggers, blogspot, blogsurfer, blogsurfer.us, business cards, creative, credit, custom design, customer service, customers, desgin, designing business cards on the cheap, edit, editor, graphic design, graphics, Holidays, http://2cob.wordpress.com, http://alphainventions.com, http://blogsurfer.us/index.php?i=6, http://refzip.com, http://refzip.com?=2cob.wordpress.com, http://en.wordpress.com, http://www.blogcatalog.com/directory/humor/social-commentary, one-sided or two-sided business cards, sales, superior quality, templates, Thanksgiving, VIsta Print, Work, www.2cobjewelry.com, www.2cobkitchen.com, zimbio | Leave a Comment »